Terms of Service

1. Acceptance of Terms

By accessing and using AviaServe Airlines services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our website, mobile applications, and all related services.

2. Booking and Reservations

2.1 Booking Process

All bookings are subject to availability and confirmation. A booking is only confirmed when you receive a confirmation email with your booking reference number.

2.2 Payment

Full payment is required at the time of booking. We accept major credit cards and other payment methods as indicated on our website. All prices are subject to change until payment is completed.

3. Cancellations and Refunds

3.1 Cancellation Policy

Cancellation policies vary by fare type. Please review the specific terms of your ticket before booking. Some fares may be non-refundable or subject to cancellation fees.

3.2 Refund Processing

Eligible refunds will be processed within 7-14 business days to the original payment method. Processing times may vary depending on your financial institution.

4. Passenger Responsibilities

4.1 Travel Documents

Passengers are responsible for ensuring they have valid travel documents, including passports, visas, and any required health certificates. AviaServe is not responsible for denied boarding due to invalid documentation.

4.2 Check-in Requirements

Passengers must check in within the specified time limits. Failure to check in on time may result in cancellation of your reservation without refund.

5. Baggage Policy

5.1 Carry-on Baggage

Each passenger is allowed one carry-on bag and one personal item. Size and weight restrictions apply and are available on our website.

5.2 Checked Baggage

Checked baggage allowances vary by fare type and destination. Additional fees may apply for excess baggage. We are not liable for fragile items in checked baggage.

6. Flight Changes and Disruptions

6.1 Schedule Changes

AviaServe reserves the right to change flight schedules. We will notify passengers of significant changes and offer rebooking options or refunds as appropriate.

6.2 Weather and Extraordinary Circumstances

AviaServe is not liable for delays or cancellations due to weather, natural disasters, government actions, or other circumstances beyond our control.

7. Limitation of Liability

AviaServe's liability is limited to the terms set forth in applicable international conventions and local laws. We are not liable for indirect, consequential, or punitive damages.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Governing Law

These Terms of Service are governed by the laws of the United States. Any disputes will be resolved in the courts of New York, NY.

10. Changes to Terms

AviaServe reserves the right to modify these terms at any time. Changes will be posted on our website and will take effect immediately upon posting.

11. Contact Information

If you have questions about these Terms of Service, please contact us at:
Email: legal@aviaserve.com
Phone: +1 (555) 123-4567
Address: 123 AviaServe Tower, Aviation Blvd, New York, NY 10001